Readyformed Email

The Readyformed Email platform is based on a system called Kopano, which offers a fully featured open-source alternative to proprietary systems. This enables us to offer a fully featured cross-platform suite of email and collaboration services, while utilising the reliability of industry standard Linux servers. This includes compatibility with Microsoft Outlook (Activesync support from Outlook 2013 onwards), a fully featured web interface, mobile support including contacts, calendar, tasks and notes (where supported by your device) and support for any desktop or mobile client using Activesync or the legacy IMAP or POP3 protocols.

Encryption as standard

As you would expect when using the web interface, the Kopano Desktop client, Microsoft Outlook (configured using Activesync) or any mobile device supporting the Activesync protocol (such as the iPhone, iPad and most Android devices) all traffic is encrypted between your machine and our servers. We also try to use encryption when forwarding email to third parties, whenever they support this.

Email Configuration

Once you've been provided with your account details, you can login via the web using the link below. Even if you use a desktop client, web access can be useful if you need to change your password or check if a mobile device is connected (these actions can be performed using the "Settings" section of the web portal):

If you wish to use a desktop application, we offer the Kopano Desktop client for Windows and the Mac which can be downloaded via the links below. Once downloaded, run the installer and enter your email address, password and the server address of when prompted.

Download links for the Kopano Desktop Email client for Windows and Mac:

Kopano desktop client for Windows 64bit (if unsure try this one first)
Kopano desktop client for Windows 32bit
Kopano desktop client for Mac

Alternatively, you can use any desktop application that supports the Activesync protocol, such as Microsoft Outlook 2013 onwards, Windows 10 Mail or Mac Mail (other software and older copies of Outlook can be supported via POP3 or IMAP with some limitations).

The Activesync protocol offers a large number of advantages over older standards such as IMAP and POP3, including full encryption, the ability to send email from any internet connection and full synchronization of your calendar, contacts, tasks and notes. When configuring your software or device you will need the following settings:

Activesync Server Address:
Email address: Your email address
Username: This is the same as your email address
Password: Your password
Domain: (Leave this blank)

Configuration Instructions for the iPhone:

To configure the iPhone, tap "Settings" then select "Mail":
iPhone Screenshot Tap "Accounts", then "Add Account" and select "Exchange" from the list of account types:
iPhone Screenshot When prompted, enter your email address and a description for the account
(we recommend you enter your email address for this as well) and password:
iPhone Screenshot When prompted for the server address, enter "" and leave the "Domain" box empty:
iPhone Screenshot
You can now click "Next", then "Done" and the phone should be configured.

Configuration instructions for Android and other devices and applications that support the "Activesync" protocol:

Configuration for Android phones and devices is similar to the iPhone, however due to the wide variety and many differences between Android products we can't give detailed instructions for all devices. On most handsets you will need to select "Settings" from your handset menu, then "Accounts" and select an account type of "Exchange" (sometimes labelled "Corporate") and enter the following details:

Connection Type: Exchange (Sometimes called Activesync or Corporate)
Email Addess: Your email address
Username: Your email address
Password: Your password
Server Address:
Domain: (leave blank)
Encryption (if asked): (Depends on device. Usually SSL or HTTPS port 443)

Note that on Android phones you may be prompted and need to accept "remote management". This is to allow access to the "Re-Sync" and other features in the web interface.

If you have any issues, please don't hesitate to contact us.